To our Happy Howl family,
I wanted to personally share a short-term update around our Lamb Delight recipe...
Over the past few weeks, severe winter weather has caused unexpected delays in our production and supply chain. As a result, our Lamb Delight inventory is temporarily tighter than we planned.
Rather than quietly limiting access or prioritizing new customers, we’ve made a conscious decision to do the opposite:
We are protecting Lamb Delight inventory for our existing customers and their dogs first.
That means that for a short period of time, Lamb Delight will not be available for new purchases while we ensure the families who already rely on it continue to receive what their dogs need.
Why This Matters
We know how important our Lamb Delight recipe is, especially for dogs with:
- Sensitive digestion
- Food allergies
- Ingredient intolerances
- Specific dietary needs
For many of you, Lamb Delight isn’t just a preference - it’s essential - and we take that responsibility seriously.
Our team is working around the clock to get our next Lamb Delight production completed and delivered as quickly as possible. We are on track for full production by the last week of February, and we do not expect any ongoing supply issues moving forward through 2026.
This is a short-term challenge caused by weather, not a long-term inventory problem.
How You Can Help (If You’re Able)
If you currently receive large Lamb-only subscriptions and have enough food to last a bit longer, we’d be incredibly grateful if you’re willing to consider one of the following temporary options:
- Pushing your next order back by a few weeks
- Switching to a smaller case size for your next shipment
If you choose to do this, we will make sure you receive the remaining portion of your order as soon as our next production is complete.
Your flexibility helps us make sure every dog who depends on Lamb Delight continues to be supported over the next few weeks.
There is absolutely no obligation, only an invitation to help if you’re in a position to do so.
For Previous Customers Who Need Lamb
If you’re a past customer who is not currently subscribed, but your dog nutritionally depends on our Lamb Delight recipe, please reach out to our Customer Support team at:
support@thehappyhowl.com
Let us know approximately how much Lamb Delight your pup(s) will need through the last week of February, and our team will do everything in our power to accommodate you.
Why We’re Sharing This
In a world where many companies prioritize growth over honesty, and hide challenges until customers feel the impact, we’ve chosen a different path.
We believe our responsibility is to:
- Be upfront
- Be accountable
- Put existing customers first
- Tell you what’s really going on, without spin or excuses
That’s what community means to us. And that’s what separates Happy Howl from large corporations who only optimize for profit, instead of looking at the opportunity to serve you and your dogs as a privilege. You deserve courtesy, truth, and clarity.
Our Commitment to You
In the meantime, we are fully committed to:
- Getting Lamb production back to full capacity by the end of February
- Eliminating future supply risk
- Supporting every dog who depends on our food
- Being honest with our customers when challenges arise
If there is anything we can do to help, please don’t hesitate to reach out. Our team is here, and we will do everything in our power to help.
Thank you for your understanding, your flexibility, and most importantly, your trust. We don’t take it lightly.
With gratitude,
Colin Buckley
Founder & CEO
Happy Howl